No1 Currency are rated Great in 132 reviews
No1 Currency offer competitive rates for collection in store or delivery to your home. Please note: Payment methods vary by branch, please check the No1 Currency website for more information on your chosen collection point.
Last reviewed 5 months ago
81% of reviews are positive
Replies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 77% | |
| Great | 5% | |
| Average | 2% | |
| Poor | <1% | |
| Bad | 16% | |
Showing reviews 1-15 of 132
2 August 2024
Bought £255 worth of Swiss francs
As always I had a great experience with this company. Ordered my currency on line, got a notification when it was ready to pick up. The staff in Barnsley branch are excellent, super friendly, professional and helpful. Wont hesitate to use them again as they do seem to have the best rates over the currencies I tend to buy and super fast if its a less popular currency as it was this time - swiss francs.
14 October 2023
Bought £1,000 worth of US dollars
I collected dollars and returned the same dollars, not as much, but was told they couldn’t take one dollar as it was dirty!!!
Hi Michele, thank you for your feedback. We'd like to investigate this further. Can you contact us at customerservices@no1currency.com with further details on the store/date etc? We take customer feedback seriously here and actively use it to improve our services. Many thanks, No1
2 September 2023
Bought £302 worth of Czech koruna
I am very impressed with the service I have received from No 1 Currency both over the phone and in branch (Crossgates) when Angela served me. When I compared rates using the money saving expert website they had the best rates available. They were able to confirm that the money was in stock and reserve it for me over the phone. When I went to collect I unfortunately left my purse but had my phone. Angela very kindly split the order into 4 so that I could use my phone to pay rather than a card. I recommend and will use their service again.
Thank you Catherine for your excellent rating and review. We are happy to hear you enjoyed our rates and service. We look forward to welcoming you again soon.
4 March 2023
Bought £500 worth of Euros
Been to the Barnsley branch today,4th March,has usual Ann was very pleasant and very helpful with advise on Tenerife.
Thank you Janet for your excellent rating and review. We are happy to hear you have been enjoying service. We look forward to welcoming you again soon.
14 January 2023
Sold 550 New Zealand dollars
Dhauusha was very helpful.
Thanks, Linda for purchasing your New Zealand dollars from us. We really appreciate the excellent rating and review. We hope to see you in-store again soon.
3 August 2022
Bought travel money
The guys at the Queensferry Street store in Edinburgh were extremely helpful when I was in last and made my whole customer experience stress free and easy! Keep up the good work!
Thank you Fraser for your excellent rating and review. We certainly appreciate it.
14 March 2020
Bought £299 worth of Euros
No1 currency in Middlesbrough is the best shop for currency.Kim is so helpful and lovely.We don’t go anywhere else now.
9 March 2020
Bought £1,000 worth of Euros
Thanks Bill for your proactive help and advice re our forthcoming trip to Bosnia - can we buy Convertible Marks and if not what currency should I take?
We always get first class rates at No1 currency and the staff are always helpful and friendly. Wouldn’t go anywhere else. Thanks Bill
David
4 March 2020
Bought £2,000 worth of United Arab Emirates dirham
I am happy with the services provided, efficient and excellent. The staff at the Chelmsfotd branch were very helpful.
Will definitely use and recommend their site.????????
Kind regards
Fola
1 March 2020
Bought £600 worth of Euros
Excellent quick responsive service, good rates chatty salespeople and always get good rates
Glasgow St Enoch’s
20 February 2020
Bought £8,000 worth of Australian dollars
I buy AUD for delivery to the skelmersdale store, staff are great very polite. Geoff is a great chap always friendly. I have ordered over $10,000 over the last 18 months. Very convenient to collect.
19 January 2020
Bought travel money
Most awful company. You reserve money & it turns out staff can just close the shop for breaks whenever they want with nobody manning it, so you turn up (within the online opening hours) and can’t collect your money. Also note that the break was an hour and a half, not just 15 minutes. When you complain they tell you it’s company policy & it’s my fault. How ridiculous. I will continue to complain until I get a satisfactory response.
Hi Hollie,
I'm sorry to hear about this experience, we are looking into this further for you and will keep you updated via email.
Kind Regards,
Anna
9 January 2020
Bought £250 worth of US dollars
We have Used the branch in Worths Jewellers in Sheerness,very helpful and friendly staff. Got the best rate in town for US dollars. Definitely will use them again.
6 January 2020
Bought Euros
Ordered online and was ready to collect when stated. Best rate I could find too. Will use again. Thank you
4 January 2020
Bought Euros
Use your Crossgates LEEDS branch, & pre order service regularly, always the 'best rate', for the Euro.
last year we went on a Far East tour, so with 4 different currency's the shop staff were very helpful.