Hays Travel are rated Excellent in 6,174 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 12 hours ago91% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 88% | |
| Great | 3% | |
| Average | 2% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 6,174
Today
Bought £600 worth of Euros
Pleasent orderly experience
Good Afternoon John,
Thank you for providing this 5* review.
We are happy with the comments you have made today , so thank you for this.
We hope to see you in the near future.
Take care and kindest regards
Danielle
Today
Bought £500 worth of Bulgarian leva
Friendly, efficient and swift service.
Good Afternoon Mary,
Thank you for taking the time to provide this review.
We are happy with the comments you have made today and wish you a lovely Easter.
Take care and kindest Regards
Danielle
Today
Bought travel money
Order travel currency on line as the rate was marginally better than Tesco, Sainsbury’s and my bank. Wishing 5 mins of ordering I received a phone call, from the Newtownards branch confirming my purchase and collection time. Also offered currency safety advice, eg. cash card! Collected the next day as arranged with a seamless process. Excellent! Well done!
Good Afternoon Michael,
Thank you for taking the time to provide this wonderful review.
That's amazing to hear of the quick service you received from the Newtownards staff. Im sure the branch will be delighted with your comments.
Have a lovely Easter weekend
Many thanks
Danielle
Today
Bought £500 worth of Australian dollars
Very helpful and a happy girl behind the counter
Good Afternoon Helen,
Thank you for taking the time to provide this 5* review. Its lovely hear of your comments
Have a lovely Easter
Many thanks
Danielle
Yesterday
Bought £300 worth of Euros
Message to say money was ready.
Lovely friendly staff .
Service with a friendly smile.
Good Afternoon Jennifer,
Thank you for taking the time to provide this 5* review.
I'm sure the branch in which you visited will be delighted with the comments you have made.
Enjoy spending your Euros
Many thanks
Danielle
Yesterday
Bought £200 worth of Turkish lira
Extremely friendly ( & that's all the staff - they all acknowledged me )& effient it's ages since I've been in a travel agents !!!
Good Afternoon Helen,
Thank you for taking the time to provide this wonderful review.
I'm sure the staff will be happy with the comments you have made.
Enjoy spending your Turkish Lira.
Have a lovely Easter
Many thanks
Danielle
Yesterday
Bought travel money
Very competitive and prompt travel money service. Ordered online and was ready to collect within 30 mins. Very friendly service at the Bransholme branch, would recommend.
Good Afternoon Tony,
Thank you for taking the time to leave us a wonderful 5-star review - your feedback is so important to us.
I am so pleased to learn that you are happy with the friendly and efficient service that you received.
We hope that you will choose Hays Travel again in the future.
Kindest Regards,
Jessica.
Yesterday
Bought £384 worth of US dollars
It was the first time I had used Hays Travel.I was impressed with the service I got.
Yesterday
Bought US dollars
It was my first time using Hay’s Travel for foreign currency.I was impressed with the service I got.I hope to use Hay’s again.
Good Afternoon David,
Thank you for taking the time to leave us a 5-star review - we value your feedback.
I am delighted that you chose to use Hays Travel for your currency requirements. We hope that you are very satisfied with the service that you received and that you will continue to choose us again in the future.
Kindest Regards,
Jessica.
Yesterday
Bought Singapore dollars
An excellent and very informative staff, very knowledgeable and helpful.
I would recommend to anyone.
Good Afternoon John,
Thank you for taking the time to leave us a 5-star review - your feedback is so important to us.
I am thrilled to learn that you received excellent customer service from us and that your experience lived up to your expectations.
I am so happy to learn you would recommend Hays Travel and we do hope to see you again in the future.
Kindest Regards,
Jessica.
Yesterday
Bought travel money
Canadian dollars collected. Tom was extremely helpful and efficient
Good Afternoon Janey,
Thank you for taking the time to leave us a 5-star review - your feedback is so important to us.
I am so happy to learn that Tom delivered excellent customer service to you. This is absolutely fantastic to hear.
I do hope that due to your experience with Tom, you will consider choosing Hays Travel again in the future.
Kindest Regards,
Jessica.
Yesterday
Bought £200 worth of Euros
Friendly staff, great exchange rate and excellent service.
Will definitely use again.
Thank you !
Good Afternoon Darren,
Thank you for taking the time to leave us a 5-star review.
I am so pleased to learn that you are delighted with the service, and the exchange rate, that you received.
Kindest Regards,
Jessica.
16 April 2025
Bought £150 worth of Euros
Just always great, lovely customer service.
Good Afternoon Lynda,
Thank you for taking the time to leave us a 5-star review - your feedback means so much to us.
I am delighted that you had a pleasant experience with us and that you received great customer service.
We hope to see you again in the future.
Kindest Regards,
Jessica.
16 April 2025
Bought £100 worth of Euros
Excellent service.
Travel money exchanged by Julia. Thank you for your assistance.
Thank you for taking the time to leave a 5* review Derek, we appreciate your custom and hope to see you again soon.
16 April 2025
Bought £570 worth of Euros
Excellent service, the staff could not have helped more, I would not book anywhere else.
Thank you for taking the time to leave a 5* review, we appreciate your custom and hope to see you again soon.